Riverbend Family Dental · August 2026
Good morning, Dr. Tortora.
Case acceptance climbed to 61% this month, your best since March. Whatever the team changed in treatment presentation, keep it.
Production pace
$96,400
of $118,000 goal
Collection pace
$91,180
94.6% of production
New patients MTD
38
target 45
Case acceptance
61%
up from 52%
Ask your coach
What is on your mind this morning?
Answers come from the Staff Driven Dental curriculum, seminars, and nearly thirty years of coaching notes — with the source cited every time.
Open the coachThis week’s focus
See all systemsRebuild the pre-appointment habit at the chair
Hygiene reappointment sits at 78%. Every point below 90% shows up as an open column eight weeks later.
Increasing Treatment Acceptance & Improving Patient EducationRun one structured morning huddle every day this week
Your team logged three huddles last week. The pacing conversation has to happen daily to matter.
Enhancing Staff MoraleWork the 90+ day AR bucket before month end
$41,200 is sitting past 90 days — roughly a third of a month's collections.
Managing Your Accounts Receivable
Continue learning
Syllabus 4 · Module 3 of 6
Treatment Presentation That Doesn't Feel Like Selling
60% complete · 14 minutes left
Implementation
+4 this month47/80
systems in place
- Working
- 47
- Needs work
- 21
- Not in place
- 12
Team activity
- Dana (Office Manager) logged yesterday's numbers18 min ago
- You completed Handling Difficult ConversationsYesterday
- Tina Ripa-Tortora left a note on your AR review2 days ago
- Marcus (Hygiene Lead) rated Recare System as needs improvement3 days ago
